Restoring

Our Network administrator team continues to work on rerouting the traffic back to the servers as per their recovery plan. Most of the services are back online.

An update will be provided to this thread as soon as we have additional information.

Posted April 13th, 2022 10:18 pm GMT

Identified

We have received reports that the migration has been completed successfully and along with it the teams were also able to regain the power at the original Data Centre

Our network team is further working on restoring the server connectivity. An update will be provided to this thread as soon as additional information is available.

Posted April 13th, 2022 7:46 pm GMT

Identified

The team is working on priority to migrate the impacted servers to our other available data centers which should help us get the services up sooner.

The migration is in progress and an update will be provided to this thread as soon as additional information is available.

Posted April 13th, 2022 5:59 pm GMT

Identified

Our network team has identified that there is a power outage at one of our Data Centres due to which the services hosted from there are impacted.

The teams are actively working to ensure that the issue is checked and fixed on priority. An update will be provided to this thread as soon as additional information is available.

Posted April 13th, 2022 5:09 pm GMT

Investigating

On further investigation, we are noticing network issues due to which most of our shared and email hosting servers are impacted.

Our network team is working on priority to resolve the same. Please follow this thread for further updates.

Posted April 13th, 2022 3:49 pm GMT

Investigating

We are facing connectivity issues across a few of our servers due to which you might face intermittent issues while:

Accessing the Website on a browser

Accessing the cPanel/WHM Panel

Our Server Administration Team is working to restore services. An update will be provided to this thread as soon as additional information is available.

Posted April 13th, 2022 3:35 pm GMT

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